Choosing the wrong logistics partner can cost more than just money. Late deliveries, damaged goods and poor communication disrupt your supply chain. Here’s what to look for.
1. Fleet Capability and Variety
A quality logistics partner should operate a diverse fleet — articulated HGVs for full loads, rigids for urban deliveries, refrigerated vehicles for cold chain, and container transport for port movements.
2. Certifications and Compliance
Always verify that any logistics company holds a valid Operator’s Licence, EA Waste Carrier Registration (if relevant), ISO certification and up-to-date insurance. Interscan holds all of these.
3. Coverage and Network
Does the logistics company cover all the regions you need? National coverage with strategic depot locations gives better rates, faster response and more reliable service.
4. Transparency and Communication
You should be able to get a status update on your shipment at any time. Look for GPS tracking, proactive communication and a dedicated operations contact.
5. Insurance and Liability
Confirm adequate goods-in-transit insurance and public liability cover. Ask for proof if in doubt — a reputable provider will be happy to share documentation.
6. Responsiveness
How quickly do they respond to quote requests? A logistics company that takes days to reply to an enquiry is unlikely to be fast when you have an urgent problem.
7. References and Track Record
Ask for references from businesses in similar sectors. A reliable provider will have a track record of repeat business and positive client relationships.
8. Pricing Transparency
Beware of quotes that seem unusually low — they often come with hidden surcharges. A trustworthy provider gives clear, itemised pricing upfront.
Interscan Limited ticks every box — fully certified, nationally covered, transparent and responsive. Contact us for a quote within 2 business hours.